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InBox ShowWorkingTime

Version 6.0.0

Creation date 2021-02-11

Resources

Module to show the solution time in the form of working time.

Prerequisites

Framework

The following versions of OTRS Framework are supported:

  • [6.0.x]

Modules

The following modules are required:

  • InBox Core 6.21.7 or superior

Operational system

The following operating systems are required:

  • [None]

Software de Terceiros

The following third party software is required:

  • [None]

Installation

bin/otrs.Console.pl Admin::Package::Install /path/to/InBox\ ShowWorkingTime-6.0.0.opm

Configuration

ShowWorkingTime::Core::ToEnableSolutionTimeInWorkingTime

This setting is responsible for enable the solution time in working time

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Usage

After enabling the module configuration, the solution time for the ticket will be in the form of working time: enter image description here